Business Details
Emergency
services
CQC-Regulated Care Staffing Solutions UK
Heritage Staffing Services is a reputable health and social care recruitment agency based in Harlow, Essex. With over 15 years of industry experience, our dedicated management team ensures the highest standards of care for both staff and service users. We are registered and regulated by the Care Quality Commission (CQC), providing assurance of our commitment to quality and compliance. Our services include supplying temporary and permanent care staff to hospitals, residential care, and nursing homes across the UK. We specialise in person-centred home care, offering round-the-clock support tailored to individual needs.Our approach combines regulatory compliance with a focus on staff well-being, ensuring client satisfaction. We provide training for aspiring healthcare assistants, fostering career development within the sector. Our ISO certification and DSP accreditation underscore our dedication to excellence. We serve clients nationwide, from London to Scotland, prioritising continuity of care and professional boundaries. Our mission is to enhance well-being through compassionate, outcome-based care while maintaining dignity and independence for all service users.
Services
Personal Care Services
Dementia Care
Elderly Home Care
Staffing Solutions
Respite Care
Learning Disability Support
Mental Health Services
Supported Living
Care Assessments
Companionship
Highlights and features
- We have 15+ years of experience in health and social care recruitment
- Our CQC regulation ensures compliance with strict quality standards
- We provide tailored person-centred care plans for individual needs
- Our ISO certification demonstrates commitment to operational excellence
- We offer 24/7 staffing solutions for urgent care requirements
Associations and certifications
- Care Quality Commission (CQC)
- ISO
- DSP
What people say
Very nice to me
Best I have had
Professional and efficient
Genuinely caring people
Improved quality of life
Services
Personal Care Services
We provide tailored personal care in clients' homes, including medication administration, hygiene support, and meal preparation. Our CQC-regulated service ensures safety and comfort through consistent carer assignments. Each care plan adapts to evolving needs while maintaining dignity and independence for vulnerable adults across the UK.
Dementia Care
Our specialist dementia care combines innovative strategies with compassionate support for clients and families. Trained professionals deliver person-centred care plans that promote independence while managing cognitive challenges. We focus on maintaining quality of life through structured routines and therapeutic activities tailored to individual capabilities.
Staffing Solutions
We supply qualified temporary and permanent care staff to residential homes and healthcare facilities nationwide. Our rigorous vetting process ensures all workers meet CQC standards. Available 24/7, our service covers staff absences, emergencies, and long-term placements with immediate response capabilities across the UK healthcare sector.
Supported Living
Our supported living service offers communal accommodation for individuals with similar care needs. We conduct thorough risk assessments before placements to ensure safe cohabitation. Personalised care plans promote independent living while professional staff provide round-the-clock support for residents with learning disabilities or mental health conditions.
Care Assessments
We conduct comprehensive care assessments to determine individual support requirements. Our qualified assessors evaluate physical, emotional, and social needs to create detailed care plans. This process ensures appropriate carer matching and service customisation, forming the foundation for effective long-term care delivery across all client groups.
Questions
What areas do you provide care services in?
We operate nationwide across the United Kingdom, serving clients from London to Scotland with both home care and facility staffing solutions.
What makes Heritage Staffing different from other agencies?
Our CQC regulation, ISO certification, and 15+ years of experience combine with a unique focus on both client and staff well-being to ensure superior care outcomes.
Can I apply without prior care experience?
Yes, we provide comprehensive training for healthcare assistants, transforming potential into qualified professionals through our structured development programmes.
How do you ensure care quality and consistency?
We maintain continuity through regular carer assignments, rigorous staff training, and CQC-compliant quality monitoring systems across all our services.
What specialisms do your care services cover?
We specialise in dementia care, elderly support, learning disability assistance, mental health services, and complex care requirements through both home and residential provision.
How quickly can you respond to urgent staffing needs?
Our 24/7 service delivers emergency staffing solutions with immediate response capabilities for residential care homes, hospitals, and private clients nationwide.