Welcome to Direct Staff UK, one of the fastest-growing recruitment agencies in the UK. Established in 2007, we provide flexible and permanent recruitment solutions, quickly and efficiently, at affordable rates. Our team of recruitment specialists pride themselves on "turning down the noise" and delivering solutions that make a difference.
Our Aim
At Direct Staff UK, our aim is to maximise our clients' productivity and minimise cost and inconvenience. We achieve this by providing tailored solutions to meet the unique needs of our clients. Our team has a combined experience of over 100 years in sourcing and placing temporary labour.
Services
We operate 24 hours a day, not just an on-call phone, to ensure we meet the needs of our clients. We offer a range of services, including:
- Commercial: We recruit the right person for your business to help you grow and succeed.
- Industrial: Our interview process is strict to meet industry requirements and provide quality staff.
- Hospitality: We supply high-caliber staff to some of London's most prestigious four and five-star hotels.
Compliance
At Direct Staff UK, we understand the importance of compliance in our industry. We work closely with our clients to ensure that all workers are fully suited to the environment they work in. We take pride in our Gangmaster's License (GLAA) holder status, which demonstrates our commitment to getting it right and protecting our clients' businesses.
Accreditations
We are proud to hold several accreditations, including:
- Gangmaster's License (GLAA) holder
- Member of the Association of Labour Providers (ALP)
- Business Partner with Stronger Together
- SEDEX approved
Commitment to Ethics
At Direct Staff UK, we are passionate about protecting our workers and ensuring that they are treated fairly and with respect. We uphold the principles of the Ethical Trading Initiative Base Code and are committed to the safeguarding and protection of our temporary colleagues. We engage a diverse temporary labour pool, all of whom are recruited directly from the UK.
Compliance Team
Our dedicated Compliance team ensures compliance across every area of our business, from training all of our staff on Immigration - Right to Work, License Checks and Stronger Together, to ensuring that our colleagues' welfare is maintained and that clients can rest safe at night in the knowledge that their business is being protected in all critical compliance areas.
Modern Slavery
We take modern slavery and hidden labour exploitation seriously and are committed to fighting against it. We provide rigorous training programs to our teams and offer resources and training courses to help tackle these issues. We are proud to be part of the Stronger Together initiative, which aims to reduce modern slavery and hidden labour exploitation.
Overview of Reviews
The reviews of Direct Staff UK are mixed, with some individuals having positive experiences while others have had negative encounters.
Positive Comments
Helpful Staff
Some reviewers praised the agency's staff, stating that they are helpful, responsive, and professional. They take the time to understand the job seeker's needs and provide assistance in finding suitable employment.
Timely Payment and Good Communication
A few reviewers mentioned that they received their salaries on time and had good communication with the agency's staff. One reviewer even mentioned that a staff member, Daniel, went above and beyond to help him.
Good Service
Some reviewers commended the agency for providing good service to their clients and workers.
Negative Comments
Illegal Practices and Lack of Professionalism
Several reviewers accused the agency of having illegal practices, such as not registering anyone over 40 years old, and of being unprofessional. They also mentioned that the agency does not respond to emails and has poor customer service.
Salary Issues and Deductions
Many reviewers expressed frustration with the agency's handling of salaries, stating that they often deduct wages or fail to pay them on time. Some reviewers mentioned that they had to wait for weeks to receive their salaries.
Poor Treatment of Employees
Some reviewers stated that the agency does not treat its employees well, and that the staff is unhelpful and only concerned with making money.
Privacy Issues
One reviewer accused the agency of breaking privacy rules by sending direct WhatsApp messages to people.
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